|
Standard |
Précis of BESTPRACTICE® Accreditation Criteria |
HealthyPractice ® Resource |
|
1. |
24 Hour Emergency Service |
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|
1.3 |
Afterhours service contact information. |
Afterhours template |
|
2. |
Personnel |
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|
2.1 |
All staff shall be appropriately trained |
Induction, training register, vocational register |
|
2.2 |
Nursing staff should have approved tertiary Veterinary Nursing qualification. |
NZVNA, Position descriptions, Learning and development, Training Needs Analysis |
|
2.3 (not applicable to Companion practices) |
Animal Health (Rural) Technicians should have NZVA approved tertiary Rural Technician qualification or its equivalent. |
Otago Polytechnic, Position descriptions, Learning and development, Training Needs Analysis |
|
2.4 |
Animal Care Assistants role must be clearly defined.
|
Position descriptions, induction, Learning and development |
|
2.5 |
Written employment agreements |
Employment Agreements |
|
2.6 |
Performance Appraisals |
Performance Appraisals, Giving Feedback, Learning and Development, Training needs Analysis.
|
|
2.7 |
Professional behaviour |
Code of conduct template VCNZ – COPC, NZNVA |
|
2.8 |
Ongoing professional development |
Learning and Development, Training needs analysis, Vet Nursing, Policy template |
|
2.11 |
Current Practising certificates |
Pre- employment checklist, VCNZ, Induction, Skills assessments, Vocational Registration register |
|
2.14 |
Mentor and Support new Veterinary graduates |
Induction, skills assessment |
|
2.15 |
Mentor and support new veterinary nurse graduates |
Induction, skills assessments |
|
2.16 |
Induction |
Induction,HR Policy Guidelines, HSE Policy Guidelines, Position descriptions, Appointment scheduling |
|
2.17 |
Current Notifiable Organisms Order. |
Biosecurity |
|
2.18 |
Emergency procedures (including radiation safety plans) and responses to exotic diseases. |
Emergency Procedures, Biosecurity, Radiation |
|
2.19 |
The MAF exotic disease response contact number and the Animal Welfare Emergency contact number |
Exotic Disease
Animal Welfare |
|
3. |
Communication and Time Management |
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|
3.1 |
Appointment scheduling |
Appointment scheduling, Writing Policies |
|
3.2 |
Farm Visits |
Appointment scheduling, Writing Policies |
|
3.3 |
Time allocation – farm visits |
Writing Policies |
|
3.5 |
Diagnostic results |
Template policy |
|
3.6 |
Communication |
IT & Internet Policy |
|
3.7 |
Patient notes |
Buying a PMS, Appointment scheduling |
|
3.8 |
Privacy Act |
Overview of the Privacy Act |
|
3.9 |
Staff hand over |
Template |
|
3.10 |
IT back up |
Disaster Recovery |
|
4. |
Premises |
|
|
4.3 |
Retail area |
Health & Safety in the Workplace, Retail Area Safety, Merchandising & Displays |
|
4.4 |
Dispensary |
Health & Safety in the Workplace, Dispensary and storage areas |
|
4.14 |
Interior |
Premises management, Building WoF, Building Security |
|
7. |
Medicines |
|
|
7.4 |
Stock management |
Inventory management |
|
7.15 |
National Poisons |
National Poisons |
|
9. |
Safety Procedures |
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|
9.1 |
Health & Safety |
Health & Safety, Health & Safety Policy Guidelines |
|
9.2 |
Smoke free |
Health & Safety Policy Guidelines |
|
9.3 |
The principals of the practice have a responsibility to:
9.3.1 Safe Work environment
9.3.2 Bullying
9.3.6 Emergency procedures
9.3.7 Student safety |
Hazard management,
Workplace harassment,
Emergency Procedures,
Accident reporting,
Work Experience
|
|
9.4 |
Management Systems |
Health & Safety Policy Guidelines, Induction, Hazards, Health & Safety FAQ’s, Hazardous Waste & Disposal of Waste, Emergency Procedures, Dispensary Storage, Hazards, Radiation, Emergency Procedures, Fire Safety, Fire Wardens, Building Security, Health and Safety in the Workplace, Recording and Reporting Accidents |
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10.0 |
Vehicles |
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|
10.1 |
LTSA regulations. |
Template |
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11. |
Waste Disposal |
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|
11. |
Waste Disposal |
Hazardous Waste |
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12. |
Practice Manual |
|
|
12.1 |
Practice manual |
HR Policy Guidelines, HSE Policy Guidelines |
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