Happy Holidays
16 December 2025
Happy Holidays
As we approach the end of the calendar year, we’d like to thank our Subscribers and MAS Members for your continued support of the Healthy Practice service and team. It has certainly been another busy year.
Throughout 2025, we’ve seen the matters coming through become increasingly complex and varied, alongside a noticeable increase in change activity across the health and practice sectors. This year has also brought change for us, with the retirement of the much-respected and one-of-a-kind Shaun Phelan and Fiona Mines, as well as broader change across MAS. Having long admired the Healthy Practice service from within MAS’s People & Transformation team, it has been a privilege to join the team in September.
Looking ahead, we’re excited to reconnect more closely with our subscribers and to continue evolving and extending our service offering — so watch this space. There are also a number of key legislative changes on the horizon next year, and we’re committed to supporting you to navigate these with confidence.
In the meantime, thank you again. We truly value the relationships we continue to build with you. Like many of you, we’re looking forward to a well-earned break and (hopefully) plenty of sunshine over the festive season. For those working through, outside of public holidays we’ll be operating with a smaller team, with our full team back on deck from 8 January. As always, you can email us during this time at business@mas.co.nz or call 0800 800 627 during usual business hours.
Warm wishes from the Healthy Practice team for the festive season, however you celebrate it. We look forward to supporting and connecting with you in 2026.
Best wishes, Nicole, Hayden, Bonnie and Mychaela
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10 June 2026
Privacy updates and training
Due to recent changes, this month we wish to remind you of the update to the Privacy Act 2020 with a new principle called the Information Privacy Principle 3A (IPP3A). For practices’, the new principle means there are additional notification obligations when receiving personal information about a patient from a third party. Under IPP3A, if your practice receives patient information from another provider (such as a lab, hospital, specialist, pharmacy or ACC), you must take reasonable steps to let the patient know their information has been collected. This change applies to any information collected on or after 1st May 2026.
15 May 2026
Welcome Winter!
Winter is on the way, and with it usually comes the usual run of coughs, colds, and other bugs. Most practices will already have their usual measures in place but now is a good time to reinforce the basics and lead by example, particularly when it comes to staying home if you’re unwell. It is also a good time to check that expectations around leave, sick leave and wellbeing are clear heading into winter.
16 April 2026
Easing fuel and living-cost pressures, in practice
While we cannot control the wider economic environment, making clear, practical decisions in response to the current economic pressures can ease the load on our practice and our staff. Rising fuel prices and the broader cost-of-living pressure are not only having financial implications, they are also impacting how we feel about normal day-to-day ‘necessities’, which may be affecting stress levels and causing rising anxiety for some. It is important to focus on what we can change – how we can make small adjustments to support staff, reduce avoidable stress and keep the practice functioning well. own.
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