March 2019 update
We’ve received great feedback on the new website so thanks to all of you who have taken the time to provide this. As with every new system there will be some ‘learnings’ and some of the queries we have encountered to date include:
Unable to find the subscriber specific site e.g. GP, Vet, Dental, Specialist and Allied Health?
The web platform that HealthyPractice uses is very clever. Within the one website the content is still customised for our individual subscriber types and your practice username now determines which content you see.
Unable to log on?
The new website meant that we were unable to migrate your passwords. The practice user name remains unchanged. If you can’t remember it, please give us a call on 0800 800 627 as you will be locked out if you have three failed attempts.
To reset your password – you can click this link https://healthypractice.co.nz/auth/reset/ , you will be sent an email to the address that we have stored in your subscriber profile. If you are unsure which email address we have, please give us a call or email firstname.lastname@example.org. We have had some subscribers frustrated that the email hasn’t arrived, but the link was being sent to a different email address or has been ‘junked’ at the receiver’s end.
Alternatively, on www.healthypractice.co.nz choose the ‘Sign in’ option on the top right hand of the page. At the bottom of the ‘Sign in ‘ box there is a ‘can’t remember my password’ link – click on that and it will take you to the reset your password box, and a link will be sent to the email address stored (as above). Passwords now must be 10 characters long, including a combination of one upper, one lower case letter and either a number or character. If you have multiple users in the practice maybe a phrase that is easy to remember will simplify access.
If you don’t log out (option on the left-hand navigation in green block) of the website and simply close the website by using the ‘X’ in the top right-hand corner. You should be able to access the content by clicking on the ‘Account’ link on the top right-hand corner next time you visit the website, this will only work if another user from your practice hasn’t logged out in the interim.
On the left-hand navigation, you will see ‘Account’, this is where all the details you have provided about your practice is held. You can update details here whenever you wish and we encourage you to do this whenever practice details change.
On the top right hand of each page there is a ‘Favourite’ star – if you click on this the page will appear on your welcome page as a quick link. An easy way to navigate to your most used pages.
Finally, please keep the feedback coming, you can call the team on 0800 800 627 or email email@example.com.
Other recent articles
15 October 2019
Cybersecurity As more of our lives and work move online, cybersecurity becomes ever more important. It’s a particularly pressing concern for our HealthyPractice members, given the sensitivity of the records they hold about their patients.
24 September 2019
Managing mental health issues in the workplace Your staff are your greatest asset and their wellbeing has a major impact on the overall success of your practice. One of the most significant influences on the wellbeing of your staff is their mental health. Fortunately, mental health issues don’t have the stigma they once did and recent initiatives have done a lot to get people thinking about how they can improve their own mental health and help others who may be struggling. So, what can you do in your own workplace to help a staff member who needs support?
6 August 2019
With only one month to go until spring your employees might be thinking about booking their summer break or booking holidays on-line because the deal is too good to refuse. This month we are looking at all types of leave. You will need to log on to HealthyPractice to access the content in the links below.
Join other practices already using HealthyPractice.Register now