October 2023 news
10 October 2023
This month we are really sad to be farewelling Chris Wills from the HealthyPractice team.
Chris has worked at MAS since 2008 and over the years has been so valued for her input to the team, and for the sage advice she has provided to our subscribers. We know you will join with us in wishing Chris a long, happy retirement and safe travels as she hits the road to travel New Zealand in her RV. Chris’s last day of work will be Friday 13 October. If you would like to send Chris a message please do so to business@mas.co.nz
Resignation.
An employee will notify their intention to leave your employment by giving notice. The notice period will be detailed in their employment agreement. Although the intention to leave may be signalled verbally always ask for the resignation in writing. If the written resignation is not received, write to the employee recording their verbal resignation and asking them to sign and return.
You should always send a written acknowledgement/acceptance of the resignation.
Sometimes an employee will advise you of their intention to resign in six months’ time. This doesn’t allow you to impose the notice period in the employment agreement, they are simply advising you of their plans. This will enable you to make business plans and recruitment decisions accordingly. The employee should provide formal notification of their resignation.
Once an employee has given notice, they can’t withdraw it. However, there may be circumstances where you may not be able to enforce the resignation. For example, if the resignation was because the employees’ partner had been accepted a job in another region, and then that job falls through. Your duty of good faith might require you to reconsider the resignation unless you had recruited someone else to the role.
If the resignation comes during a disciplinary or performance management process, then don’t immediately accept the resignation. Please give us a call on 0800 800 627 or email business@mas.co.nz if you receive a resignation under these circumstances. There are two possible courses of action here:
- Ask them to consider their decision over the next 24 hours and to seek advice before finalising their resignation. Signal that it is your preference to continue to work with the employee.
- Advise that you will not accept their resignation as you wish to complete the process. This would usually be in a serious misconduct situation when the outcome could be dismissal.
Keep good notes of all related interactions, in case you later need to rely on them to defend any challenge to your process.
Our content Resignation (healthypractice.co.nz) includes template letters for accepting resignations.
Other recent articles
5 February 2026
2026 Off to a Flying Start
As we lament the end of the holidays and ask ourselves where has summer gone?!, we’re also looking ahead to another busy year — particularly given the volume of legislative change expected in 2026 (more on this below). We’re pleased to welcome Emma Wasson to the Healthy Practice team, who joined us in January in the newly created role of HR Coordinator-Healthy Practice. Emma will be focused on supporting our HealthyPractice Advisers and strengthening the resources available to you. She’ll also be involved in developing our annual reports, including the staff-ratio and GP remuneration reports, due out early this year.
16 December 2025
Happy Holidays
As we approach the end of the calendar year, we’d like to thank our Subscribers and MAS Members for your continued support of the Healthy Practice service and team. It has certainly been another busy year. Throughout 2025, we’ve seen the matters coming through become increasingly complex and varied, alongside a noticeable increase in change activity across the health and practice sectors. This year has also brought change for us, with the retirement of the much-respected and one-of-a-kind Shaun Phelan and Fiona Mines, as well as broader change across MAS.
31 October 2025
Times they are changing… again!
We’re thrilled to introduce our new manager, Hayden Saunders. Hayden joined MAS in September 2022 and has been a key part of our internal People and Culture team, serving as Head of HR Business Partnering. He brings a deep well of expertise in HR and employment relations, nd is based at our corporate head office in Wellington alongside the rest of the team. Hayden is eager to dive into the diverse range of queries we receive and support the HealthyPractice community.
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